Patient Care Services Manager - Off-Hours

Drive effective patient care operations at The Royal during evenings and weekends. This role guarantees high standards of care delivery in challenging off-hours settings.

Join The Royal as a Manager in Patient Care Services, focusing on off-hours operations. You will play a crucial role in ensuring patient safety and operational continuity while supporting clinical staff in real-time decision-making. Your experience in mental health care will enable you to handle escalated incidents and support staff compliance effectively.

Key Responsibilities:

• Ensure patient care safety during evening and weekend shifts

• Lead staff through clinical incidents and urgent situations

• Communicate with the Administrator on Call for timely solutions

• Liaise with medical staff on patient management

• Oversee compliance with mandatory training requirements

Requirements:

• Diploma in Nursing or relevant healthcare discipline

• Minimum 3 years in operational or clinical leadership roles

• Knowledge of mental health legislation and patient rights

• Proficient in electronic health records and MS Office

• Effective communication skills with interdisciplinary teams

Enhance patient care standards at The Royal during critical off-hours with your expertise and compassionate leadership.
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