Cencora Caseworker Role Open

Step into a Caseworker role at Cencora, where you'll manage patient cases and provide critical telephone support. This full-time position demands case management skills and attention to detail.

As a Caseworker, you will handle various patient programs and ensure adherence to compliance standards. Your key duties will involve implementing case-management protocols, conducting market research, and providing essential support to patients and healthcare professionals. Thorough documentation and effective communication will be crucial for your success in this role.

Key Responsibilities:

• Manage assigned cases and provide comprehensive support

• Implement and adhere to case-management protocols

• Conduct telephone support for funding and compliance issues

• Document activities accurately in specific databases

• Participate in specialized training programs as needed

Requirements:

• Two-year associate's degree or similar experience required

• Over one year of customer service experience

• Attention to detail and strong problem-solving skills

• Bilingual (French/English) is advantageous

• Proficiency in Word, Excel, and Outlook

Apply your case management skills and commitment to patient care at Cencora.
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