Emergency Medical Dispatcher Trainee

Embark on a training journey as an Emergency Medical Dispatcher Trainee with Ottawa Paramedic Service. This full-time temporary role involves emergency call taking, dispatching, and ensuring efficient medical responses.

The role is essential in the Communications Branch of the Ottawa Paramedic Service, focusing on emergency call management. You will learn to assess calls, provide critical pre-arrival medical instructions, and coordinate ambulance resources to ensure optimal service delivery. This position, under direct supervision, presents a unique opportunity to develop vital skills within a supportive environment.

Key Responsibilities:

• Receive and assess emergency medical calls promptly

• Provide medical pre-arrival guidance to callers

• Deploy ambulances and paramedics efficiently

• Assign appropriate resources based on emergencies

• Maintain clear communication with medical teams

Requirements:

• One year post-secondary in Emergency Communications or related field

• Four years customer service experience

• Current Standard First Aid and CPR certificates

• Emergency Medical Dispatcher certification is an asset

• Flexible to work in a 24/7 operation

Grow your career in emergency services through this vital training position with Ottawa Paramedic Service.
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