Patient Service Clerk

Position: Patient Service Clerk at CHEO
Join CHEO as a Patient Service Clerk to play a vital role in patient scheduling and registration within a pediatric healthcare environment. Assist families while managing appointments, records, and clinic operations effectively.

As a key member of the CHEO team, the Patient Service Clerk will engage with patients and families, ensuring smooth registration and scheduling processes. This role requires proficiency in electronic systems, with responsibilities including managing referrals, patient lists, and handling incoming inquiries. Your contribution will help maintain CHEO's commitment to quality care.

Key Responsibilities:

• Create patient profiles in EPIC system

• Schedule and manage patient appointments accurately

• Verify demographic information upon patient check-in

• Handle incoming calls and respond to inquiries promptly

• Maintain inventory and perform administrative tasks as needed

Requirements:

• Experience with patient registration or scheduling

• Familiarity with electronic health records (EPIC)

• Strong communication skills and attention to detail

• Ability to work collaboratively in a healthcare setting

• Experience in a medical office environment preferred

Enhance your skills in patient service and healthcare operations while supporting CHEO's mission to deliver excellence in pediatric care.