Night Mental Health Specialist at Dialogue

Transform mental health care as a Night Mental Health Specialist with Dialogue. Join a dedicated team providing urgent support through crisis interventions and overnight triage for members in need.

As a Mental Health Specialist reporting to the team manager, you will monitor and manage overnight queues on the Dialogue platform. This role combines critical support services, facilitating immediate care for both low and high-acuity requests. Demonstrate your expertise with risk assessments during night shifts while collaborating with medical teams for seamless care continuity.

Key Responsibilities:

• Monitor and triage overnight mental health cases

• Conduct real-time crisis and suicide risk assessments

• Guide members through intake calls for support

• Coordinate with emergency services during crises

• Document interactions accurately for clinical clarity

Requirements:

• Bilingual in English and French (written and spoken)

• Bachelor’s degree in mental health or human relations

• 2+ years of intervention experience in a related field

• Available for overnight shifts, including weekends

• Strong critical thinking and triage skills

Utilize your assessment skills and tech proficiency to enhance mental health support at Dialogue.