Supervising Associate, Resource Management

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The Resource Management (RM) Supervising Associate is a member of the EY Canada Resource Management team supporting Consulting. The RM Supervising Associate provides functional support to the Consulting RM Leader/Sub Service Line (SSL) RM Leads. This job posting relates to an existing vacancy within our organization

As an RM Supervising Associate, you will be responsible for supporting deployment; development; and capacity management of Consulting client-serving professionals. You will be responsible for reporting requirements to effectively deploy client-serving professionals and provide them with meaningful career experiences. You'll receive regular supervision to set appropriate priorities.

• Support Consulting RM SSL Leads in addressing complex scheduling assignments.
• Regularly review CRM/pipeline data to proactively match resources to committed deals/highly probable pursuits
• Conduct skill and bio/CV searches that focuses on matching project need(s) with required skills, development opportunities and project risk.
• Assist with the creation/maintenance of accurate personnel and client project schedules.
• Proactively identify resources that will become availability in short term (i.e. next 2-3 weeks)
• Proactively monitor and highlight unassigned resources in order to minimize unassigned time
• Regularly communicate material schedule changes to the RM SSL Lead(s)
• Communicate regularly with the Resource Management team on the status of staffing requirements

• Demonstrate effective teaming with RM team(s) by proactively/creatively responding to requests.
• Involved in ad hoc projects as required (i.e. task forces, reporting, process improvement committees, training manuals etc.)
• Identify ways to improve Resource Management processes
• Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model
• Partner with the Talent Team (i.e. HR) on Performance Management initiatives
• Actively supports Resource Management enablers including Pro Finda; EYA; EY Discover;
  Success Factors, Mercury, etc.
• Work with peers across the Canadian RM team by contributing to RM priorities; task forces; and/or projects
• Provide effective coaching/mentoring to assigned counselees/direct reports (when assigned)

• Act as a subject matter resource on RM tools/enablers
• Assist with the creation of Service Line;
  Market and/or Competency reporting including utilization performance; forecasts; variance analysis; and capacity management analytics
• Create reports and pivot tables for deployment data

• Bachelor’s degree or equivalent work experience
• Experience staffing consulting professionals or roles
• Advanced proficiency in Microsoft Excel
• Proficiency in other Microsoft applications
• Strong analytical skills and attention to detail
• Excellent written and verbal communication skills in English;
  French-language skills are an asset
• Demonstrated commitment to client service and the ability to resolve issues promptly
• Strong problem-solving abilities
• Flexibility to adapt to rapidly changing priorities
• Excellent teamwork and interpersonal skills
• Self-motivated and confident working independently
• Strong organizational skills and the ability to manage multiple priorities
• Three to five years of relevant work experience
• Experience in a professional services firm is an asset

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