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IT Support CRM System Technical Support Systems Analyst

SaaS Onboarding & Implementation Specialist

Job in Ottawa, Ontario, Canada
Listing for: Drake International
Full Time position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    IT Support, CRM System, Technical Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CAD Yearly CAD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company is seeking an Implementation Specialist in Ottawa to support customer onboarding and system configurations. Responsibilities include end-to-end implementation activities, data migration, and providing technical support related to subscription billing. Candidates should have 2-4 years of relevant experience, strong communication skills, and familiarity with CRM/ERP systems. The role offers a hybrid work model and comprehensive benefits including health and dental coverage.
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