Senior ServiceNow Developer

About the job Senior Service Now Developer Responsibilities

• Provides tool or process solutioning recommendations to customer, as needed;
• Performs operational administrative tasks, as needed;
• Configures and develops on the VAs instance of Service Now including routine changes or configuration adjustments as directed by the customer;
• Participates in Continual Service Improvement activities, as required by customer demands;
• Participates in the configuration of new applications or suites during planning, development, and rollout phases;
• Collaborates with other teammates in support of platform consistency and up gradability;
• Plans and manages meetings to solicit feedback from stakeholders, as needed;
• Participates in Agile and SAFe® ceremonies and produces deliverables associated with the goals to deliver value;
• Assists with report configuration and maintenance, as needed;
• Directly support the implementation of Service Now in the FedRAMP Cloud environment;
• Partner with leadership to maintain and drive towards an aggressive and sustainable Service Now implementation;
• Evaluate and work with the customer to define next phases of the Service Now roadmap;
• Prepare and execute Service Now Automated Test Framework (ATF) test cases and test scripts;
• Configure and maintain data integrations between Service Now and other systems;
• Perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application.

• Experience developing test scripts and plans;
• Candidate must be able to handle a fast paced environment and multitask;
• Experience working on an agile team;
• LDAP/Active Directory knowledge;
• Minimum of 7 years hands-on experience developing, maintaining, and administering one or more Service Now instances is required;
• Familiarity with LAN rev or a comparable lifecycle management platform is a plus;
• Bachelor s degree in a Technical or Business field;
• Excellent knowledge of Service Now Best Practices and ongoing knowledge of latest Service Now features;
• Experience in a Managed Services environment;
• Working knowledge of configuration management and ITIL;
• Experience designing Service Now architecture, data designs, or overall solution architecture implementer on a mature installation;
• Demonstrated knowledge of service management processes, procedures and software, and including knowledge of Service Now;
• Demonstrated experience assisting with Service Now configuration and deployment;
• Effectively collaborate with other engineers remotely;
• Self-motivated and able to work autonomously.