Implementation Lead

Overview

Position Description

Implementation Lead

Onsite:
Ottawa office 3 days a week

Security Clearance: reliability granted or eligible for reliability clearance

We are hiring an Implementation Lead to lead solution implementation and deployment activities for a large-scale enterprise transformation program delivering a modern, AI-enabled Knowledge Management (KM) solution.

In this role, you will coordinate how capabilities delivered by multiple Agile pods are deployed, integrated, and transitioned into operational environments. You will ensure that deployment approaches, environments, and pipelines support reliable, repeatable releases, while evolving over time to incorporate increased automation and AI-enabled capabilities as they mature within the program.

You will work closely with pod-level teams, Dev Ops practitioners, platform and infrastructure specialists, operations stakeholders, and client counterparts to ensure that continuous delivery at the pod level aligns with solution-level and client release expectations.

Your future duties and responsibilities

• Lead planning for solution-level implementation and deployment activities across environments.
• Define deployment approaches that align with Agile delivery and incremental release patterns.
• Coordinate release timing, sequencing, and dependencies to align with the client s broader release calendar and operational constraints.
• Support joint release planning discussions with client stakeholders to ensure deployment plans are realistic and coordinated.

• Work with pod-level teams and Dev Ops practitioners to ensure deployment pipelines support program needs.
• Support adoption and evolution of deployment automation, including AI-enabled capabilities that improve reliability, speed, and insight.
• Ensure deployment processes remain repeatable, traceable, and appropriate for a regulated environment as automation increases.

• Coordinate readiness of environments required for implementation, including configuration, access, and integration points.
• Ensure environment standards and deployment prerequisites are consistently applied.
• Support validation of environment parity and deployment readiness.

• Coordinate integration of solution components delivered by multiple pods, including platform services, data, and AI-enabled features.
• Identify and resolve integration issues that impact deployability, stability, or readiness.
• Ensure integrated solution behavior aligns with intended deployment outcomes.

• Plan and coordinate phased rollouts, cutovers, and transition activities.
• Support execution of deployment rehearsals, dry runs, and readiness checkpoints.
• Coordinate with operations and support teams to enable smooth transition into operational use.

• Identify implementation-related risks, dependencies, and constraints across pods, environments, and release timelines.
• Surface issues early and support mitigation planning in collaboration with delivery and governance functions.
• Provide clear implementation status and readiness assessments to program leadership and client stakeholders.

• 10+ years of relevant experience in implementation, deployment, or transition roles for large-scale enterprise platforms.
• Strong understanding of Agile delivery models and how releases and deployments operate in iterative environments.
• Demonstrated experience working with CI/CD (continuous integration / continuous deployment) pipelines and deployment tooling.
• Experience coordinating deployments across multiple teams or Agile pods.
• Experience supporting production cutover or go-live activities in regulated or mission-critical environments.
• Strong planning, coordination, and communication skills.

• Experience implementing Knowledge Management or information-centric platforms.
• Exposure to AI-enabled deployment, release automation, or intelligent operational tooling.
• Experience working with cloud-based deployment environments.
• Familiarity with operational readiness, service…