CloudOps Administrator - N.. Service Delivery Group

Internal Job Title
:
Cloud Ops Administrator |
Work Hours
:
Monday to Friday, standard hours with on-call rotation

Job Status
:
Existing Vacancy

As a Cloud Ops Administrator you will be responsible for configuring, monitoring, and managing the cloud instances of CBN solutions for our North American customers. In this position you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure.

• Cloud Administration
  • Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components.
  • Design, maintain, and improve infrastructure‑as‑code and automation pipelines to reduce manual operations and improve reliability and repeatability.
• Performance Monitoring and Tuning
  • Monitor system and database instances performance, identify issues, and optimize performance.
• Security Management
  • Implement and manage security measures to protect systems and database instances from unauthorized access and threats.
• Backup and Recovery
  • Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand.
• Troubleshooting and Support
  • Provide technical support for systems and instances in test and production environments.
• Documentation
  • Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.
• Various Other Duties and Responsibilities

• Legally eligible to work in Canada.
• Fluent in English (speak, read, write).
• Able to obtain and maintain Government of Canada Secret clearance.
• Bachelor's degree in computer science (or related field) or equivalent additional relevant experience.
• 4-7 years of system administration experience with at least 1 year of cloud operations experience or vice versa.
• Knowledge of system administration, cloud computing (Azure), security best practices.
• Technical knowledge of:
  • O/S:
    Linux, Windows Server, cloud instances
  • Virtualization: VMWare, XCP-NG, JVM
  • Containerization/Orchestration:
    Docker, Kubernetes
  • Deployment/Configuration:
    Puppet, Terraform, Ansible, Bicep, Helmchart
• Able to work an on-call rotation of 1 week on/5 weeks off.
• Able to travel approx. 2-6 weeks/year.

• Fluency in French (speak, read, write).
• Any of the following certifications:
  CompTIA Server+, Microsoft Certified:
  Azure Administrator Associate, AWS Associate.
• Hands-on experience supporting hybrid cloud environments.
• Dev Ops knowledge and experience.
• Automation knowledge and experience.

Our organization is committed to employment equity and diversity in the workplace. We actively encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, and LGBTQ2+ individuals.

We are dedicated to removing barriers and fostering an inclusive workplace that reflects society and we are committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation at any stage of the hiring process, please contact us at  so that appropriate arrangements can be made.

As part of our commitment to transparency and fairness in hiring, we disclose that artificial intelligence (AI) tools may be used at certain stages of our recruitment process. These tools assist in tasks such as resume screening, candidate matching, and interview scheduling. All AI-assisted decisions are subject to human oversight to ensure fairness, accuracy, and compliance with applicable laws.

We are committed to the responsible, transparent, and accountable use of AI, in alignment with Ontario’s Responsible Use of Artificial Intelligence Directive and the requirements under the Working for Workers Four Act. This includes taking steps to mitigate bias, protect candidate privacy, and ensure that AI does not unfairly influence hiring outcomes.

If you have questions or concerns about how AI is used in our hiring process, please contact us at

Cloud Ops Administrator NA Service Delivery Group
• Ottawa, Ontario, Canada