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IT Support Cybersecurity

Director of Global Technical Support & Security Operations

Job in Ottawa, Ontario, Canada
Listing for: N-able
Full Time position
Listed on 2026-02-27
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 140000 - 160000 CAD Yearly CAD 140000.00 160000.00 YEAR
Job Description & How to Apply Below
A leading cybersecurity firm in Ottawa is seeking a Support Manager to lead a global technical support team. This role involves managing customer support quality, collaborating closely with security teams, and implementing processes for efficiency. The ideal candidate will have extensive experience in support operations and possess strong communication and management skills. A bachelor’s degree in Computer Science or Engineering is preferred.

This position offers a competitive salary ranging from CAD 140,000 to CAD 160,000 annually, plus bonuses and incentives.
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