Manager, IT Delivery Agility
Job in
Ottawa, Ontario, Canada
Listing for:
Canada Post
Full Time
position
Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, Digital Marketing
Job Description & How to Apply Below
Job Requisition : 195799
Business Function: Information Technology
Primary City: Ottawa
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: CPMGA
02
Number of Vacancies 1
Job Closing Date (YYYY-MM-DD): 2026/03/12
Job Description
Reporting to the Director, IT Delivery Excellence, the Manager, IT Delivery Agility is a strategic and forward-thinking individual who is passionate about developing creative and innovative solutions to drive and enhance delivery agility across Canada Post’s projects and initiatives. This individual will be responsible for defining, enhancing, documenting, and communicating the Agile delivery operating model, promoting best practices, and collaborating with key stakeholders to ensure the successful and timely delivery of IT solutions.
Job Responsibilities
Functional / Technical
Champion the adoption and consistent implementation of Agile methodologies across IT projectsProvide guidance and support to project teams in adopting Agile practices and tailoring them to suit specific project requirements.Conduct regular assessments of Agile maturity and identify areas for improvement.Develop and execute strategies to enhance Agile maturity and delivery agility, ensuring projects are delivered more efficiently and effectively.Collaborate with key stakeholders to identify and address potential roadblocks and improvements to Agile adoption and successful delivery.Coach and mentor project teams and stakeholders on Agile principles, values, and practicesFoster a culture of continuous learning and improvement to sustain Agile adoption and effectiveness.Promote transparency and visibility by ensuring project status, risks and dependencies are clearly communicated to stakeholders.Define and track key performance indicators (KPIs) and metrics to assess the success and efficiency of Agile delivery operating model.Utilize data-driven insights to identify trends and areas for further improvement.Collaborate with teams to develop accurate forecasts, adjusting plans as needed to stay aligned with strategic objectives and meaningful forecasting.Job Responsibilities (continued)
Leadership
Act as an agent of cultural change by championing digital transformation throughout CPC.Improve collaboration between IT and the business by offering a seamless and satisfying customer experience that has a positive impact on business outcomes.Be an evangelist, championing the use of digital technology and practices to establish a digital mindset from the top down.Drive collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital ecosystem.Take responsibility to advance the digital dexterity of business partners and present new business options and opportunities based on successful digital examples.Continuous Improvement
Maintain external accreditations and an in-depth understanding of current and emerging technologies, external regulation, and industry best practices in Agile and IT Delivery Operating Models through continuing professional development, attending conferences, and reading specialist media.Contribute to the development and enhancement of project management methodologies, processes, and tools to increase project efficiency and effectiveness.Enable continuous improvement of IT delivery processes through regular stakeholder engagement, process reviews and tracking of key metrics/performance indicators.Qualifications
Education / Certifications
Completed post-secondary education, preferably in Computer Science, Information Systems, Technology, Business, Engineering, or a related field and/or equivalent combination of education and experience.Project Management Professional (PMP) certificate from the Project Management Institute (PMI) or equivalentAgile certifications like Certified Scrum Master (CSM), Certified Agile Practitioner (PMI-ACP), Professional Scrum Master (PSM), SAFe Agilist (SA) or equivalentPRINCE2 Foundation, PRINCE2 Practitioner, Management of Risk 4, P3O Foundation is an asset.A Master’s or Professional-level degree (e.g., MBA) an assetExperience
R…
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