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IT Consultant IT Business Analyst IT Project Manager

ServiceNow Lead - ITSM​/CSM Process Designer

Job in Ottawa, Ontario, Canada
Listing for: BDO Canada
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading consulting firm in Ottawa is seeking a Service Now Functional Consultant to optimize service management processes within Service Now. This role involves designing workflows, managing functional requirements, and fostering client engagement. Candidates should have over 5 years of experience in IT service management and expertise in Service Now ITSM/CSM. The firm is known for its people-first culture, offering competitive compensation and continuous development opportunities.
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