Senior Manager, Information Technology

About Information Technology

Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services.

This is a place where innovative ideas are welcome.

In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.

Reporting to the Senior Director, IT Solutions, the incumbent manages a team of IT professionals engaged in the development, maintenance and support of IT solutions. May be responsible for one large application or for a group of smaller applications. Is responsible for highly valued IT assets on which the University’s business operations are almost completely dependent.

• Business Case Preparation:
  Collaborates with client managers to identify new business needs and other opportunities for technology to be applied to solve business problems, increase administrative efficiency and lower administrative costs, and improve services. Evaluates the technical, economic, and operational feasibility of different approaches to solving business problems. Develops project proposals.
• Human Resource Management:
  Manages a team of IT professionals involved in multiple IT development projects and support activities. Provides direction to staff regarding project planning and management, development methods, design alternatives, and technical options. Fosters a positive work environment and teamwork. Recruits/discharges staff, evaluates their performance, ensures adequate personal and professional development, identifies development needs and recommends appropriate training strategies.
• IT Solutions Development:
  Direct all aspects of systems analysis and design, programming and debugging, quality assurance testing, technical and user documentation, and system implementation. Evaluates or oversees the evaluation of “buy” and “build” approaches to meet business requirements. Develops requests for information and/or requests for proposals to solicit commercial software alternatives, and conducts detailed functional and technical evaluations of commercial software products. Chooses the appropriate design architectures for University applications.
• Methods, Tools, Techniques, and Standards:
  Stays abreast of new technology, work methods, and techniques associated with all aspects of computing. Proactively researches technologies and tools that are of potential interest to the University; conducts formal evaluations of new products and builds business cases for the acquisition of new tools where appropriate. Defines or participates in the definition of the methodology and standards for systems development.
  
  Implements mechanisms to ensure that staff understands and follows the methodology and standards.

• University degree in Computer Science, Management Information Systems (MIS) or related field or an equivalent combination of education and experience.
• Minimum 10 years of experience in a complex and diverse IT environment demonstrating experience in project planning and management, risk analysis and IT resources management.
• Knowledge of the University’s information technology policies, procedures and standards.
• Experience working with various software development methodologies, tools, and techniques (systems analysis, data modelling, database design, system design, programming, quality assurance, documentation, change and problem management, etc.).
• Ex…