Senior ITSM Platform Engineer

Elevate your career as a Senior Infrastructure & ITSM Platform Engineer with NTT DATA in Ottawa, ON. This hybrid role focuses on maintaining an enterprise ITSM platform using IFS Assyst, enhancing stability, and modernizing infrastructure.

At NTT DATA, the Senior Engineer will support IFS Assyst, ensuring optimum performance across enterprise systems. You'll manage Linux-based server infrastructure, perform critical OS upgrades, and engage in migration efforts to an advanced ITSM toolset. Your expertise will drive service improvements while maintaining a focus on ITIL best practices.

Key Responsibilities:

• Maintain Linux-based server infrastructure securely and stably

• Execute OS patching and infrastructure lifecycle activities

• Monitor server performance and manage capacity effectively

• Diagnose and resolve key infrastructure performance issues

• Support integration across enterprise applications and systems

Requirements:

• 5+ years in Linux system administration

• Valid secret security clearance required

• 2+ years supporting ITSM platforms like IFS Assyst

• Experience with integrated environments

• IT degree or diploma required

Contribute to NTT DATA's ITSM platform while advancing your skills in a structured, hybrid work environment.
#J-18808-Ljbffr