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Job Description & How to Apply Below
Join our client as a Scrum Master based in Ottawa, where you will lead IT Scrum Teams in a hybrid setting, requiring 12 days on-site per month at the Bank of Canada. This is an excellent opportunity for experienced agile practitioners.
Candidates must possess at least three years of experience in a Scrum Master role overseeing IT operations. Your leadership will be critical in managing project delivery and ensuring teams thrive using Atlassian JIRA and Service Now ITSM. This role emphasizes supporting customer needs while adhering to agile methodologies in a collaborative environment.
Key Responsibilities:
• Lead and coach multiple IT Scrum Teams
• Implement Scrum frameworks within IT operations
• Manage service requests and incidents effectively
• Use Atlassian JIRA for project tracking
• Ensure teams meet delivery expectations and customer requirements
Requirements:
• Certified Scrum Master / Professional (CSM or CSP)
• Minimum three years as a Scrum Master
• Experience in an IT operations environment
• Familiarity with Service Now ITSM modules
• Agile certifications such as Certified Agile Leader
Bring your agile leadership skills to support the Bank of Canada as a trusted Scrum Master.
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