Digital Platforms Manager

Elevate operational performance as the Digital Platforms Manager within a respected nonprofit in Ottawa. Focus on systems governance, user experience, and data analytics in a hybrid work environment.

This permanent role emphasizes strategic oversight of core business systems and digital solutions. As the Digital Platforms Manager, you will leverage your bilingual skills to ensure seamless operations across internal and external platforms.

Your role will focus on managing CRM systems, enhancing data integrity, and implementing process automation for increased efficiency.

Key Responsibilities:

• Direct strategic planning for digital and operational systems

• Optimize CRM systems and manage digital user experiences

• Establish automated processes and integrate diverse systems

• Build frameworks for reporting and business intelligence

• Lead project delivery and maintain vendor management

Requirements:

• Bachelor’s degree in relevant technology field or equivalent experience

• In-depth experience with CRM and business systems

• Technical expertise in data flows, APIs, and automation

• Knowledge of UX design principles for digital platforms

• Proven leadership in implementation of technology projects

Become a pivotal figure in transforming digital experiences at a leading nonprofit organization.
#J-18808-Ljbffr