System Analyst; ERP

Leverage Tek is actively seeking a Systems Analyst, ERP Applications for a permanent, full-time position with its Ottawa-based customer.

The successful candidate will be required to work a minimum of 4 days per week on-site at the customer headquarters in the Ottawa/Gatineau area.

• Provide ERP application support for financial business applications, including incidents, service requests, and problem resolution
• Analyze, troubleshoot, and resolve application issues in a client/server environment, escalating complex items as required
• Perform research, development, testing, and implementation of solutions related to business application functionality
• Support and maintain COTS ERP systems, including configuration, patching, and validation testing
• Develop, maintain, and execute PL/SQL scripts, migration jobs, and custom events within ERP platforms (e.g., IFS)
• Build and maintain application tables, reports, and related database objects to support ERP
• Support software integrations and external interfaces, including third-party data feeds with ERP platforms (e.g., FX rate integrations)
• Participate in ERP package deployments, upgrades, and regression testing
• Analyze and revise existing system logic, jobs, and documentation to improve ERP stability and efficiency
• Document and maintain operational procedures in alignment with Company control policies and SOX requirements
• Provide audit walkthrough support, including evidence gathering and control explanations
• Support scheduled jobs, monitoring activities, and recurring operational processes
• Act as backup support for the Senior Systems Analyst, ERP
• Collaborate with Finance stakeholders, IT partners, and vendors to resolve issues and deliver operational improvements

• Strong experience supporting and maintaining ERP financial applications, including troubleshooting, configuration, patching, upgrades, and integrations (IFS experience considered a strong asset).
• Advanced technical expertise in SQL, PL/SQL, and Oracle relational databases, including developing scripts, reports, migration jobs, and custom ERP functionality.
• Proven analytical and problem-solving abilities with experience in root cause analysis, cross-functional collaboration, and supporting operational controls, documentation, and change management processes.

• University or College degree in Computer Science, Information Technology, or equivalent experience
• 2–5 years of experience as a Systems Analyst, Application Support Analyst, or similar role
• Strong working knowledge of SQL, PL/SQL, and relational databases (Oracle preferred)
• Experience monitoring, configuring, documenting, troubleshooting, and maintaining ERP systems
• Knowledge of OS and application layer patching
• Knowledge of server and business application configuration and implementation/migration
• Strong analytical, critical thinking, troubleshooting, planning, and time-management skills
• Ability to work effectively in a fast-paced environment with tight deadlines and ambiguous or changing situations
• Ability to identify problems and deal with situations proactively
• Excellent verbal and written communication skills with the ability to interact professionally with managers and subject matter experts
• Strong attention to detail with the ability to work in a conscientious, consistent, and thorough manner
  
  Experience in root cause analysis and providing workarounds and solutions for custom-coded and commercial software
• Good working knowledge of formal change management processes
• Working knowledge of IFS ERP platform (strong asset)
• Knowledge of ITIL framework
• Knowledge of Sarbanes-Oxley (SOX) requirements

$70,000–$80,000 base salary plus 15% bonus, comprehensive benefits, and defined contribution pension plan

Leverage Tek is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, the customers, the candidates, and the diverse communities we call home. We welcome applications from all qualified individuals regardless of race, religion, gender, national origin, age, disability, and marital status.

Accessibility accommodations are available upon request.