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Supply Chain Process Manager

Job in Ottawa, Ontario, Canada
Listing for: Ciena
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, Business Continuity, IT Business Analyst
Job Description & How to Apply Below

Responsibilities

  • Design and evolve end-to-end Supply Chain process architecture (Tier 1–4) aligned to business outcomes and transformation priorities
  • Translate strategic objectives such as growth, cost-to-serve reduction, and resilience into executable process designs and operating models
  • Define clear business rules, decision logic, handoffs, and controls that enable orchestration and automation
  • Lead business process design for enterprise workflow and business process management (BPM) platforms such as Pega
  • Partner with Supply Chain, Information Technology (IT), and architecture teams to ensure business intent is accurately implemented
  • Establish and monitor process performance metrics to drive prioritization, continuous improvement, and value realization
  • Enable a shift from functional silos to end-to-end process ownership across the Supply Chain
Benefits
  • Medical, dental, and vision plans
  • Participation in 401(K) (USA) & DCPP (Canada) with company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company-paid holidays
  • Paid sick leave
  • Vacation time
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