Analyst, SAP Business Systems III - Human Resources

Analyst, SAP Business Systems III - Human Resources

Location:

Ottawa, ON, CA, K1B 4S5 Brampton, ON, CA, L6T 5M1 Toronto, ON, CA, M5G 2M1 Winnipeg, MB, CA, R3E 3R4 St. John's, NL, CA, A1B 3Z9 Ancaster, ON, CA, L9K 1S4 London, ON, CA, N6J 2N4 Dartmouth, Nova Scotia, CA, B3B 0H7 Saint John, New Brunswick, CA, E2K 0H6

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time.

This requirement may vary depending upon circumstances.

Job category: Information technology
Job posting : 8787
Employment status: Regular full-time
Position's anticipated start date:
Classification: ITB
Salary/Rate of pay: $99,600 - $117,200

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

About the role

Canadian Blood Services is looking for a Regular Full-Time Analyst, SAP Business Systems III – Human Resources to join our dynamic IT Internal Customer Experience team within our Digital Solutions and Technology Division.

The IT Internal Customer Experience team is responsible for managing the delivery and operation of SAP services related to employee experience and productivity, making IT more effective, reliable and consistent.

Reporting to the Manager IT Productivity Applications, you will be responsible for the HR functional area:
Human Resources, Organization Management, Benefits, Performance Management and Success Factors. You will be responsible for supporting the use of SAP and its various platforms at Canadian Blood Services. This includes supporting SAP & Success Factors end users, conducting analysis of master data, resolving user-related issues, modifying existing SAP functionality and adding new capabilities.

• Utilizing your excellent time management skills, you will receive and respond to SAP super-user and end-user requests for third-level support and provide steps for resolution.
• Leveraging your interpersonal skills, you will assess client requirements and participate in requirement review meetings related to SAP HR system changes to be made in SAP ECC environment and/or Success Factors (Recruiting, Onboarding, Learning).
• Drawing on your critical thinking skills, you will determine possible solutions, estimate and scope IT effort, perform configuration and maintain related documentation (functional specifications, report mockups, security requirements, configuration steps, expected results, workplans). Collaborating with the IT team members, you will conduct SAP system testing for your functional area and develop test plans for all phases of testing as appropriate to the system change: unit, integration, user acceptance, and regression testing.
• Drawing on your expertise, you will provide technical support to Talent Acquisition Specialists, HR Support representatives and Learning Administrators for issues related to Success Factors Recruiting Management, Onboarding and Learning modules (including process flows, onboarding tasks, forms and new hire data flows, business rules, workflows, and Role based permissions).
• Applying your analytical skills, you will participate in the evaluation of the release notes from SAP Success Factors and prepare for SF releases.

• Post-secondary level education in a discipline relevant to the functional area being supported from a recognized academic institution or equivalent experience (Information Technology, Business Administration, Computer Science, Human Resources).
• Minimum 4 years of experience supporting the SAP ECC including configuration. Hands‑on SAP configuration experience must include IMG, pay scale configuration, organization management relationships and infotypes, evaluation paths, benefit enrollment and plans, LSMW, screen modifications, dynamic actions, point of integration, personnel actions, infotypes, authorization, and audit logs.
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