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Bilingual IT Service Desk Analyst
Job Description & How to Apply Below
This 36-month contract involves preparing and deploying laptops, performing data migrations, and ensuring compliance with security standards. Your 4+ years of IT experience, including 3 years in laptop refresh projects, is key in this role. Leverage strong troubleshooting skills and advanced Microsoft knowledge to assist users in both onsite and remote environments.
Key Responsibilities:
• Prepare and deploy Windows 11 laptops per MMD standards
• Perform data backups and transfers from legacy devices
• Update asset information in inventory systems
• Provide deployment support and user orientation
• Conduct secure data wipes for retired devices
Requirements:
• University degree or college diploma in technology
• Minimum four years of IT experience
• Three years leading laptop refresh projects with Intune and SCCM
• Expertise in Windows 10/11 desktop support
• Familiarity with endpoint security controls
Utilize your bilingual skills and IT experience to enhance user experiences during technology transitions.
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