Bilingual IT Service Desk Analyst

Elevate your career as a Bilingual Service Desk Analyst with US Tech Solutions. Focus on deploying Windows 11 laptops while providing crucial support to clients during transitions.

This 36-month contract involves preparing and deploying laptops, performing data migrations, and ensuring compliance with security standards. Your 4+ years of IT experience, including 3 years in laptop refresh projects, is key in this role. Leverage strong troubleshooting skills and advanced Microsoft knowledge to assist users in both onsite and remote environments.

Key Responsibilities:

• Prepare and deploy Windows 11 laptops per MMD standards

• Perform data backups and transfers from legacy devices

• Update asset information in inventory systems

• Provide deployment support and user orientation

• Conduct secure data wipes for retired devices

Requirements:

• University degree or college diploma in technology

• Minimum four years of IT experience

• Three years leading laptop refresh projects with Intune and SCCM

• Expertise in Windows 10/11 desktop support

• Familiarity with endpoint security controls

Utilize your bilingual skills and IT experience to enhance user experiences during technology transitions.
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