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Engineer, Backup and Disaster Recovery Deployment

Job in Ottawa, Ontario, Canada
Listing for: InfoHedge Technologies LLC
Full Time position
Listed on 2026-06-07
Job specializations:
  • IT/Tech
    Cloud Computing, Systems Engineer, Technical Support, Disaster Recovery IT
Job Description & How to Apply Below

About Us

Thrive is a rapidly growing technology solutions provider focusing on Cloud, Cyber Security, Networking, Disaster Recovery, and Managed Services. Our corporate culture, engineering talent, customer‑centric approach, and focus on “next generation” services help us stand out among our peers. Thrive seeks individuals who view their weekdays as opportunities to develop valuable skills and ignite their passion, leading to a career. If you’re attracted to a “work hard, play hard” environment and seek guidance, training, and experience to build a lucrative career, welcome to Thrive.

Position Overview

As a BDR Deployment Engineer, you will be responsible for deploying Thrive’s backup and disaster recovery services and products to new and existing clients, including:

  • Onsite Backup Appliances
  • Disaster Recovery
  • M365 and Azure Backup
  • Azure Site Recovery

The primary objective of the position is to expedite service activations through efficient task completion, focusing on excellent customer service and technology best practices. You will work with Deployment Engineers, Project Managers, and Thrive clients to accomplish these goals.

Responsibilities
  • Deployment of Thrive services, including but not limited to:
    • Backup and disaster recovery, specifically Veeam and Zerto
    • AvePoint solutions
  • Handle diverse computing environments across a wide cross‑section of business clients.
  • Analyze and document unfamiliar client environments while determining the quickest path to service deployment.
  • Drive deployments to successful outcomes by:
    • Working under the direction of Deployment and Project managers to complete engineering tasks following a standard deployment process.
    • Assisting in completion of support handoff requirements to enable long‑term maintenance by the Thrive Service Desk.
  • Communicate directly with customers regarding project plans, potential impacts, and testing procedures.
  • Demonstrate excellent time‑management skills to handle multiple ongoing projects.
Qualifications
  • Bachelor’s Degree, Technical Degree, or equivalent work experience.
  • 2‑4+ years of administrative and/or deployment experience with Veeam, Zerto, and/or Avepoint platforms.
  • 2‑4+ years of workstation, network, and/or server support experience.
  • Experience with monitoring and remote management tools.
  • Self‑motivated with the ability to work both independently and in a team environment.
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