Hybrid Windows Support Engineer

Support critical Windows infrastructure as a Windows Support Engineer in a hybrid role based in Ottawa, ON. Collaborate within a high-performing tech team while addressing complex technical challenges.

This one-year contract position targets candidates with a passion for maintaining enterprise systems in a large public sector environment. You will work directly with seasoned infrastructure professionals and application owners to manage and optimize both cloud and on-premises Windows server environments. Strong communication skills in English and the ability to obtain Security Clearance are essential to succeeding in this role.

Key Responsibilities:

• Deploy and maintain Windows server environments effectively

• Provide Level 2 support via Service Now for critical applications

• Monitor server performance and identify optimization opportunities

• Develop and maintain automation solutions using scripting

• Create technical documentation and standard operating procedures

Requirements:

• 3+ years of experience in hybrid infrastructure support

• 2+ years managing Windows Server versions 2016 to 2022

• Proficiency in Microsoft Group Policy and SCCM

• Experience with Infrastructure as Code tools like Terraform

• Strong problem-solving and stakeholder communication skills

Elevate your Windows server expertise while supporting vital operations in Ottawa's public sector.
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