Project Manager for Federal Cloud Services

Join a high-impact team as a Project Manager focusing on enterprise cloud services for a major federal organization. This hybrid role in the National Capital Region ensures effective service delivery.
Our client seeks a Service Delivery Manager with extensive experience in IT Service Management and cloud environments. You will lead operational coordination across national defense entities, ensuring service performance aligns with government standards. Your efforts will contribute to ongoing stability and improvement of cloud initiatives.

Key Responsibilities:

• Oversee overall cloud service performance management

• Ensure SLAs and ITIL compliance in service processes

• Serve as an escalation point for incidents and disruptions

• Liaise with federal agencies for integrated service efforts

• Report on service performance metrics and KPIs
Requirements:

• 5-10+ years in IT Service Management

• Proficient in AWS, Azure, or hybrid cloud systems

• Hands-on experience with ITIL methodologies

• Security Clearance (Secret or higher) is mandatory

• Relevant qualification in IT or Computer Science
Leverage your project management expertise to enhance cloud services in a federal context.
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