Senior Program Manager, Product Operations; Supply Chain Platform

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, technology, customers, and not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees worldwide, six global offices and a best‑in‑class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees to solve some of the biggest challenges facing supply chains today.

Ottawa and Toronto, Canada – Hybrid. Other Canadian locations – Remote.

In the Product Delivery & Execution team, we enable product teams to scale efficiently by improving processes, tools, and cross‑functional alignment. We partner primarily with Product Management, Engineering, go‑to‑market teams, deployment, support, and customer success, ensuring clear communication, alignment, and accountability to empower teams to move swiftly and focus on core objectives.

This is an existing job vacancy.

As a Senior Program Manager, Product Delivery & Execution, you will lead complex, cross‑functional enterprise software programs – particularly Platform initiatives – in close partnership with Product Management and Engineering. You will act as a peer and execution partner to Product Managers and engineering leaders, translating strategy into executable plans, milestones, and decisions while driving alignment, transparency, and delivery outcomes.

• Build and drive end‑to‑end execution plans for enterprise software and platform programs that require cross‑team coordination.
• Partner closely with Product Management and Engineering to translate strategy into executable, milestone‑driven plans.
• Manage timelines, dependencies, risks, and trade‑offs across internal and external work streams.
• Ensure disciplined tracking of input and output metrics tied to platform capabilities, business outcomes, and delivery health.
• Proactively identify blockers, call out issues directly, and drive resolution through clear ownership and escalation paths.

• Maintain program artifacts, including plans, decision logs, risk registers, and dependency maps.
• Drive path‑to‑green recovery plans with defined corrective actions, owners, and timelines.
• Reduce friction and improve throughput across internal and externally managed work streams.
• Continuously improve delivery processes for predictability, efficiency, and scale.
• Use data and stakeholder feedback to identify optimization opportunities across programs.

• Proactively build tools, templates, and lightweight automation to scale execution and team productivity.
• Design repeatable operating models and scalable systems rather than ad‑hoc coordination approaches.
• Leverage AI and automation to improve reporting, risk forecasting, and decision velocity.
• Improve execution transparency, handoffs, and cross‑team alignment across complex initiatives.

• Communicate programs clearly to executive and cross‑functional audiences.
• Provide structured status reporting, risk escalation, and expectation management.
• Facilitate decision‑making and maintain momentum across teams.
• Drive accountability through influence.
• Build strong partnerships across Product, Engineering, Go‑to‑Market, Deployment, Support, and Customer Success.

• Bachelor’s degree in business or related field, or equivalent practical experience. Advanced degree (e.g., MBA) is an asset. Project or program management certifications (e.g., PMP, PgMP) are preferred.
• 10+ years of experience in program management within enterprise software, platform, or infrastructure environments (SaaS or complex B2B preferred).
• Strong understanding of scalable systems, platform capabilities, and cross‑functional dependencies.
• Strong fluency in AI‑enabled tools and workflows, with a track…