Bilingual Manager, IT Infrastructure; Paas

Overview

Job Requisition

Position Status:
Permanent Full Time

Position Type:
Hybrid

Office

Location:

Ottawa (ON);
Montreal (QC)

Travel Requirement:
Limited

Language Designation:
Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement:
Secret

Salary:
Our salaries generally range from $  to $  and are based on qualifications and experience.

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team thats committed to making a real difference and be part of something meaningful.

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and setting.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

Join the Infrastructure and Operations Team, in the Bilingual Manager, IT Infrastructure (Paas) position. In this role, you will be accountable for the end-to-end operational health, security, and continuous evolution of the organization’s cloud-based platform services that enable application delivery and digital business capabilities.

Operating within an integrated infrastructure portfolio and reporting to the Senior Manager, IT Infrastructure, you will collaborate closely with leaders responsible for Infrastructure as a Service (IaaS) and Mainframe platforms to ensure alignment, resilience, and consistency across the enterprise technology environment.

• Oversee end to end operational accountability for PaaS and cloud platform services, including availability, performance, security, resilience, and service recoverability.
• Lead platform operations using IT Service Management (ITSM) processes such as incident management, problem management, change management, and capacity management through Service Now, acting as the final escalation point for critical incidents and service outages.
• Establish and govern platform standards, reference architectures, and operational guardrails for Microsoft Azure Platform as a Service, automation, continuous integration and continuous delivery (CI/CD), and monitoring and observability tooling.
• Ensure the effectiveness of cloud security and compliance, including identity and access management, vulnerability management, logging, monitoring, audit readiness, and regulatory alignment.
• Lead the delivery of key platform initiatives such as modernization, automation, self-service enablement, security enhancements, and cloud governance improvements.
• Transform architectural direction into prioritized platform roadmaps, manage dependencies, and ensure delivery within approved scope, timelines, and risk tolerance.
• Provide direct people leadership to senior specialist and specialists, setting expectations, developing capability, building succession depth, and contributing to enterprise infrastructure strategy.

• A bachelor’s degree in computer science, Information Systems, or related field. An equivalent combination of related education and experience may be considered.
• A minimum of 7 years of experience in IT infrastructure roles, such as cloud infrastructure management, platform operations, virtualization, systems engineering, or hybrid infrastructure operations.
• A minimum of 3 years of experience in a leadership role with direct reports, including coaching, performance management, workforce…