Coordinator, Digital Content and Marketing Operations

Location: 24 Colonnade Road, Ottawa ON (Free parking on site)
Schedule: Daytime, Monday to Friday
Starting Salary: $58,000/year

Commissionaires Ottawa is looking for a Coordinator, Digital Content and Marketing Operations to support the day-to-day execution of digital content, internal communications, and marketing workflows.

This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced environment where coordination, accuracy, and follow-through matter. You will play a key role in ensuring content is published on time, workflows are managed effectively, and the team’s execution runs smoothly across multiple priorities.

• Publish and update website and intranet content in line with approved messaging and priorities
• Post and maintain job ads, career content, and internal competition notices
• Support social media scheduling and day-to-day content deployment
• Build and deploy email communications and digital updates
• Coordinate internal communications such as announcements and employee updates
• Ensure content accuracy, formatting consistency, accessibility, and overall quality control
• Support campaign execution by preparing assets, coordinating updates, and tracking progress
• Maintain trackers, dashboards, distribution lists, and operational documentation
• Coordinate workflows, approvals, and timelines across internal teams and external partners
• Act as a central point of coordination to keep content and campaigns moving efficiently
• Support recruitment-related content updates in collaboration with HR and hiring managers
• Identify workflow gaps or bottlenecks and contribute to process improvements

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Free Parking
• Employee discount programs, social outings and holiday gatherings

• 2 to 4 years of experience in digital content coordination, marketing operations, communications, or a related role
• Post-secondary education in marketing, communications, digital media, administration, or a related field (or equivalent experience)
• Experience working with websites, intranet platforms, email tools, or social media scheduling tools
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• High attention to detail and commitment to accuracy
• Strong written communication skills and comfort working with formatted content
• Ability to follow structured processes while remaining flexible and solution-oriented
• Experience working with multiple stakeholders and managing approvals or requests
• Comfort working with spreadsheets, trackers, and shared documentation
• Knowledge of accessibility standards and digital content best practices is an asset
• Must be eligible for and able to obtain and maintain a Government of Canada Secret security clearance

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.