IT Support Specialist Junior - Part Time

About The Work:

You will work as part of a team providing ongoing IT and technical support to professional businesses in Ottawa. You will handle tasks ranging from technology deployment and rollout, to break/fix, risk mitigation, and user support.

• Microsoft Windows Server 2003, 2008, 2012.
• Microsoft Exchange Server 2003, 2007, 2010, 2013.
• Windows 10, Pro, 8 Pro.
• Experience in networking fundamentals - TCP/IP, DNS, SMTP, Microsoft Active Directory experience.
• Network Architecture/Design.
• Server Architecture/Design/Hardware/Software.
• Experience in building and troubleshooting computers and network devices.
• Virus and Spyware Solutions.
• Data Storage and Disaster Recovery Solutions.
• Routers, Firewalls, Intrusion Detection software and hardware, VPN, IPsec.
• Experience with various types of software MS SQL, MS Office, MS Access, PHP, Linux, MySQL, backup software, and VMWare.

• Excellent command of the English Language, written and verbal.
• Strong technical communication skills with the ability to work with all types of users.
• Ability to take direction, assume personal responsibility for quality and follow through on assigned tasks and projects.
• A team orientation that motivates you to stay connected to your peers.

• Certifications and designations are an asset. (MCSE or MCSA, A+, CCNA or equivalent experience).
• Must have two years of experience in an IT support role.
• Server and network experience is desirable, but not required.
• Must have a valid driver’s license, and a vehicle and be willing to drive as needed (mileage paid).
• A security clearance is desired but not essential.