Technical Solutions Engineer – Data Center PON

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Technical Solutions Engineer – Data Center PON page is loaded## Technical Solutions Engineer – Data Center PONlocations:
Ottawa time type:
Full time posted on:
Publié aujourd'huijob requisition :
R030460

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
** How You Will Contribute:
** As a Technical Solutions Engineer at Ciena Corporation, you will help deliver and support innovative solutions for next-generation Data Center Out-of-Band Management (DCOM) networks built on Passive Optical Networking (PON) technology. These solutions are designed to support the rapidly growing infrastructure needs of AI hyperscalers and  this customer-focused technical role, you will work closely with cross-functional teams—including product management, engineering, and customer deployment teams—to ensure that Ciena’s DCOM PON solutions deliver high performance, reliability, and operational simplicity.
* Gather and analyze requirements for next-generation routing and switching software solutions supporting 10

Gbps PON network technologies and applications for Layer 2 and Layer 3 data networking across a wide range of switch and host platforms.
* Provide technical expertise and solution guidance for Ciena’s SAOS embedded PON software and platforms, helping enable new customers and markets while accelerating time-to-market for Ciena’s Data Center PON products.
* Work closely with customers and internal stakeholders to translate networking requirements into scalable and operationally efficient solutions.
* Collaborate across the entire software and solution lifecycle, including requirements analysis, integration, verification, solution validation, and customer support.
* Support deployment and operational readiness of PON-based data center management networks, ensuring best practices in reliability, scalability, and security.
* Contribute to continuous improvement of Ciena’s DCOM PON capabilities and overall customer experience.
* Proactively identifying and resolving technical challenges through solution analysis, recommendation, and execution, while aligning internal and external stakeholders
** The Must Haves:
*** Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent, with 7+ years of relevant industry experience.
* Strong hands-on experience with Passive Optical Networking (PON) technologies including OLT and ONT/ONU, and broadband access architectures such as FTTx.
* Solid understanding of Layer 2 and Layer 3 networking, including Ethernet, VLAN, QoS, IPv4, IPv6, and switching and routing in access networks.
* Experience working with network management and automation interfaces, including NETCONF/YANG, gRPC/gNMI, telemetry, and REST APIs.
* Demonstrated ability to work effectively with remote and globally distributed teams.
* Strong interpersonal, written, and verbal communication skills, with the ability to engage both technical and non-technical stakeholders.
* Experience supporting or designing network solutions for complex environments such as large enterprise or data center infrastructures.
** Assets:
*** Familiarity with containerized and modern network architectures, including Docker, SDN, NFV, and disaggregated networking solutions.
* Experience with database technologies, preferably MongoDB or JSON-based databases.
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