Windows Support Engineer at Bank

Become a Windows Support Engineer for the Bank of Canada with a 12-month hybrid contract. This role focuses on enhancing and maintaining the Windows server environment while providing top-tier technical support.

The Bank of Canada is looking for a Windows Support Engineer who has at least three years of experience in managing critical applications within hybrid environments. In this position, you will deliver level 2 technical support, maintain documentation, and drive improvements in server performance and quality. Your proactive recommendations will be vital to the team.

Key Responsibilities:

• Support and upgrade Windows server environments

• Handle level 2 support through ServiceNOW

• Develop SOPs and maintain thorough documentation

• Recommend ways to enhance system performance

• Perform additional related activities as required

Requirements:

• Degree or diploma in computer science or IT

• Three years of recent support experience

• Proven background in Windows Server administration

• Familiarity with performance monitoring for servers

• Demonstrated ability with automation tools

Leverage your experience in Windows server support to empower the Bank of Canada in delivering seamless operations.
#J-18808-Ljbffr