Scrum Master IT Operations

Position: Scrum Master for IT Operations
Join our Ottawa client as a Scrum Master in a hybrid role where you'll lead IT operational teams in an Agile environment. This engaging position offers full-time hours and substantial responsibilities in project management.

Candidates will enhance team effectiveness by facilitating Agile ceremonies and managing deliverables through tools like JIRA and Service Now. With over three years of experience, applicants must have a certification such as CSM or CSP and a strong background in IT operations. You'll play a pivotal role in supporting backlogs, prioritizations, and effective communication across projects.

Key Responsibilities:

• Lead Agile ceremonies: daily scrums and sprint planning

• Utilize JIRA for task management and tracking

• Prioritize and support product backlogs

• Communicate project progress and stakeholder needs

• Track issues through Service Now

Requirements:

• Certified Scrum Master or Professional required

• 3+ years of experience with IT teams

• Strong knowledge of JIRA software

• Experience using Service Now modules

• Security clearance eligibility for Canada

Drive Agile practices and overcome operational challenges with your scrum mastery in this vital role.
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