Senior Technical Account Manager at Akamai

Leverage your cloud expertise at Akamai as a Senior Technical Account Manager. Help enterprise clients maximize cloud adoption and achieve strategic business objectives.

In this senior role, you will collaborate with enterprise customers to enhance their experience with Akamai's Core Compute, Edge Compute, and AI solutions. Your focus will be on developing customer success plans that drive value, retention, and growth while ensuring seamless integration of cloud strategies. Engage proactively with clients and internal teams to resolve challenges.

Key Responsibilities:

• Act as a dedicated advisor for Akamai Compute solutions

• Understand customer environments and business objectives

• Create effective customer success strategies and plans

• Advise on cloud compute strategies and performance optimization

• Guide clients on AI opportunities and workload alignment

Requirements:

• 8 years of relevant experience with a Bachelor's degree

• Experience in Cloud Computing and Technical Account Management

• Strong understanding of cloud infrastructure and networking

• Proven success in customer-facing advisory roles

• Knowledge of AI inferencing and generative technologies

Elevate cloud success and customer satisfaction through expert advisory and strategic engagement with Akamai.
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