Senior Solution Consultant, Operation Research Lead; Supply Chain Saas Solutions

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption.

With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

Ottawa and Toronto, Canada
- Hybrid

Other Canadian locations
- Remote

The Solution Consultant – Intermediate is a professional level role with demonstrated experience. The job incumbent would

• Provide trusted expertise and contribute, review and support throughout the development phase of concepts within Kinaxis Maestro product.
• Understand Kinaxis’ customers’ most pressing business challenges and will be committed to supporting our customers by solving complex issues in their Supply Chain Management practice.
• Support Solution Development activities throughout the deployment of Kinaxis solutions.

• Configure and implement Kinaxis Maestro product based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with project timelines.
• Translate business requirements into Kinaxis Maestro product specifications, following Supply Chain Industry trends and best practices.
• Translate complex supply chain problems into analytical / mathematical models (e.g., optimization, heuristics, constraint-based logic) and embed them into Maestro solutions.
• Work in small POD teams with domain experts and stakeholders to rapidly understand problems and deliver usable solutions.
• Support in developing and enhancing inventory management modules to balance service levels, working capital, and system efficiency, leveraging optimization techniques and data-driven decision frameworks.
• Support in developing Production Planning workflows that balance capacity, lead times and demand variability, incorporating constraint-based and optimization-driven logic.
• Design and develop advanced algorithmic logic (e.g., allocation, prioritization, capacity balancing) using Maestro scripting and embedded algorithms.
• Support Quality Control/Quality Assurance validation and testing of the solution. Provide recommendations to improve future workflows and implementations.
• Collaborate with Product Managers and internal stakeholders to align Kinaxis Maestro solution with system capabilities.
• Work with stakeholders to identify objective functions, constraints, and trade-offs (cost vs service, inventory vs capacity) and translate them into system logic.
• Translate business requirements into system configurations, dashboards and workflows.
• Participate in early innovator programs with a focus on guiding and training end users on how the Maestro solution was configured in relation to their business requirements and how to achieve immediate value from their investment.
• Provide continued support to the customer during the early innovator program of the project to ensure the customer understands the solution and how it integrates into their supply chain management objectives and practices.
• Conduct…