AI Driven Automation Co-op at Ericsson

Join Ericsson in Ottawa as a Co-op Student focusing on AI-driven automation in Customer Experience Technical Support. Work side by side with experienced engineers to enhance processes and innovate solutions.

This 12 to 16-month Co-op position at Ericsson allows students in Computer Science or related fields to engage with the latest technologies. You will participate in automation script development, contribute to AI/ML use cases, and collaborate with a skilled team. This role emphasizes troubleshooting methodologies and provides insights into the RAN architecture and its connection to industry standards.

Key Responsibilities:

• Develop and refine automation scripts for operations

• Participate in automation of processes using AI agents

• Maintain clear documentation and reporting

• Analyze and resolve ongoing customer challenges

• Research and present solutions to technical issues

Requirements:

• Enrolled in Computer Science, Telecommunications, or related field

• Proficiency in Python and familiarity with libraries

• Knowledge of AI frameworks and data visualization tools

• Basic Linux knowledge and bash scripting skills

• Strong troubleshooting mindset for end-to-end issues

Enhance your technical skills and contribute to significant projects at Ericsson, fostering innovation in telecommunications.
#J-18808-Ljbffr