Field Specialist in IT Support

Enhance your career as a Senior Field Specialist at The Salvation Army, supporting IT systems in Ottawa and Montreal. Focus on infrastructure management and user support for various locations.

In this role, you will manage IT operations and network security while providing essential technical support. You’ll collaborate with various teams to ensure that technology aligns with organizational goals, inspecting systems for functionality, and implementing necessary upgrades.

Key Responsibilities:

• Oversee IT operations and network security across multiple sites

• Implement policies and manage new IT systems

• Evaluate and configure hardware and software equipment

• Support network systems including security controls

• Train on technical solutions like Office 365 and mobile devices

Requirements:

• Diploma or degree in computer science or a related field

• Five years or more of IT support experience

• Clean driver’s license and a willingness to travel

• Robust knowledge of computer networks and systems

• Skilled at identifying issues and proposing solutions

Utilize your technical skills to support The Salvation Army's mission across the Greater Toronto Area.
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