IT Support Officer

Position: Join Saab as IT Support Officer
Become an IT Support Officer at Saab, based in Halifax or Ottawa. This position is designed for individuals eager to provide exceptional technical support and enhance user satisfaction across IT systems.

Saab Canada Inc. is seeking enthusiastic candidates to join their Onsite Support Team. This role requires strong troubleshooting skills and the capability to manage various IT incidents efficiently. You’ll engage in delivering 1st and 2nd level support while contributing to organizational IT projects, ensuring seamless user interactions with technology.

Key Responsibilities:

• Diagnose and resolve IT issues across multiple platforms

• Oversee installation and setup of enterprise applications

• Ensure efficient management of file and print services

• Provide support for audio-visual systems

• Track and manage IT asset life cycles

Requirements:

• Experience in enterprise-level IT support settings

• Proficiency with Microsoft 365 and SCCM tools

• Familiarity with Active Directory and mobile device management

• Knowledge of networking concepts including TCP/IP

• Security clearance requirements applicable

Bring your IT support skills to Saab and improve technical operations within the organization.
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