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Specialist, Software Engineering; D365 CRM

Job in Ottawa, Ontario, Canada
Listing for: Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)
Full Time, Seasonal/Temporary position
Listed on 2026-07-05
Job specializations:
  • IT/Tech
    IT Consultant, CRM System, Data Analyst, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 86816 CAD Yearly CAD 86816.00 YEAR
Job Description & How to Apply Below
Position: Specialist, Software Engineering (D365 CRM)

Job Requisition : 12207
Position Status: Temporary Full Time
Position Type: Hybrid
Office

Location:

Ottawa (ON);
Montreal (QC)
Travel Requirement: Limited
Language Designation: English Essential
Language Skill Levels (Read/Write/Speak): ZZZ
Security Requirement: Reliability Status
Salary: Our salaries generally range from $86,816.59 to $ and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system. At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done.

Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams. Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Benefits
  • Accrued vacation.
  • Annual individual performance bonus.
  • Group insurance coverage to support your well-being from day one.
  • Support towards your personal and professional growth with training, mentorship and more.
  • An inclusive workplace culture and environment.
About

The Role

Join the Business Solutions Engineering team, in the Specialist, Software Engineering (Microsoft Dynamics 365 CRM) position, where the next generations of software applications are being developed to enable CMHC to achieve its mission. In this role, you will be responsible for the design and implementation of innovative software solutions. You will act as a point of contact for all stakeholders to ensure business requirements are understood and met, all while supporting continuous improvement through CMHC’s CRM platform.

This is a temporary position of a duration of 15 months.

What You’ll Do
  • Engage with clients to assess system needs, document processes, and recommend solutions with impact analysis
  • Design and implement Microsoft Dynamics CRM solutions
  • Develop and customize plugins to extend platform functionality
  • Configure CRM components (forms, entities, fields, workflows, business process flows)
  • Build integrations with internal systems (e.g., D365 Finance) to ensure data consistency
  • Implement security controls to protect data and ensure compliance
  • Produce and maintain technical specifications and documentation
  • Support application maintenance, reporting, and full SDLC delivery through to production deployment
What You Should Have
  • A bachelor's degree in Computer Science, Data Science, Information Management, or a related field. An equivalent combination of education and/or experience may be considered.
  • A minimum of 5 years of experience programming, developing, and implementing business applications.
  • Expertise in implementing and customizing Microsoft Dynamics CRM solutions.
  • Expertise with cloud-based systems (SaaS, IaaS, PaaS).
  • Project experience with end-to-end solution implementation, including planning, estimation, and solution architecture.
  • Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, Dev Ops.
  • Strong interpersonal and business competencies, including teamwork, communication, presentation, and negotiation skills.
  • Bilingualism is an asset (French and English).
Technologies
  • Relevant experience with Microsoft Dynamics CRM 365.
  • Develop code using Visual Studio, .Net Development (C#), JavaScript, SQL to customize Microsoft Dynamics CRM solution.
  • Web front end development HTML, CSS.
  • Source code management and Dev Ops with Azure Dev Ops and Git.
  • Experience working with cloud platforms (Azure is preferred).
It Would Be Great If You Also Had
  • Graduate degree or certificate in Computer Science, Data Science, Information Management, or a related field.
  • Certification in Microsoft Dynamics CRM 365.
  • Experience with Microsoft Power Platform (Power Apps, Power BI, Dataverse etc.).

Posting closing date:
Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada. CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

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