Senior Systems Administrator - CICS Mainframe

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to moving forward, building a more equitable and inclusive world for our employees, customers and communities.

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients.

• Monitor and support day-to-day mainframe storage operations across z/OS environments.
• Install, configure, maintain, and support z/OS storage software products (DFSMS, FDR, DFDSS, etc.).
• Manage catalog structures, storage definitions, and hardware configuration definitions (HCD).
• Provide on-call support and collaborate with cross-functional teams to resolve incidents, service requests, and change activities.

• Implement and support mainframe disaster recovery solutions, including GDPS, XRC, PPRC, and replication-based technologies.
• Troubleshoot performance issues using z/OS tooling (SMF, RMF, GTF) and storage monitoring tools.
• Administer enterprise-class storage platforms (IBM, HDS) and virtual tape systems (IBM TS7700, Oracle VSM7).
• Perform data migrations using tools such as TDMF.

• Develop and maintain operational procedures, installation guides, and platform standards.
• Recommend improvements to enhance storage security, performance, and reliability.
• Contribute to training, knowledge sharing, and cross-skilling within the team.

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers with hands-on experience, learning opportunities, and the chance to certify across major platforms. We work with clients in a variety of industries, from banking to retail, allowing you to broaden or specialize your knowledge.

You’re positive and have the required experience to prove it. You also have a growth mindset and are keen to develop professionally. You are customer-focused and prioritize customer success. You are open and inclusive in how you work with others.

• 10+ years experience working with z/OS technologies as a Systems Administrator or Systems Programmer.
• 10+ years experience with CICS and CTG in enterprise z/OS environments.
• 10+ years experience with:
  • CICS configuration, installation, maintenance, and performance tuning
  • Web Sphere (WAS) and MQ Series in z/OS environments
  • TSO/E, ISPF, SDSF, JCL, and IBM mainframe utilities
  • Debugging and monitoring tools such as IPCS, RMF, SMF, and ITCAM
• Extensive experience performing CICS version upgrades, fix pack deployments, and lifecycle maintenance.
• Strong experience supporting and administering MQ subsystems.
• Proven ability to troubleshoot complex CICS/MQ performance and availability issues.
• Excellent communication skills with the ability to collaborate effectively across technical and non-technical teams.
• Demonstrated ability to manage priorities independently and meet deadlines in large, multi-stakeholder environments.

• Experience with CICSPLEX System Manager.
• Background in CICS dynamic routing and workload management.
• Experience customizing CICS and developing IBM Assembler programs.
• Experience developing and packaging SMP/E USERMODS, PTFs, and Functions.
• Participation in Disaster Recovery or Business Continuity exercises involving CICS, WAS, and MQ on z/OS.
• Experience supporting large-scale federal government or enterprise mainframe operations.
• Experience delivering knowledge transfer and mentoring technical teams.

Diversity is a core value. We welcome people of all cultures, backgrounds, and experiences. Our inclusion networks help create a workplace where all Kyndryl employees can bring their whole selves to work, individually and collectively.

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate and build new capabilities, relationships, processes, and value. We offer employee learning programs with access to certifications across major platforms. Through our volunteering platform, you can donate, start fundraisers, volunteer, and support many non-profit organizations. We invest in your success so that, together, we succeed.

If you know someone who works at Kyndryl, during the application process select Employee Referral and enter your contact's Kyndryl email address.