IT Product Delivery Operations Junior Analyst

The House of Commons’ Digital Services and Real Property is currently looking to staff the IT Product Delivery Operations Junior Analyst position.

This position requires on-site presence four (4) days per week.

As an IT Product Delivery Operations Junior Analyst, you will contribute to the delivery, administration and ongoing support of Identity and Access Management (IAM) services within a complex enterprise environment. Working under technical guidance, you will support the operation of Microsoft Active Directory, Microsoft Entra , Microsoft 365 and Exchange environments, helping ensure secure and reliable access to technology services. You will participate in access provisioning, incident and service request management, deployment activities, operational maintenance and continuous improvement initiatives that contribute to the stability, security and overall health of IAM services.

Through collaboration with clients, vendors and technical teams, you will play an important role in delivering secure and dependable digital services across the organization.

Top Reasons to Join the Infrastructure Products and Services team :
Join a team that plays an important role in delivering secure and reliable technology services that support Canada's parliamentary democracy, while providing opportunities to learn, grow and work with modern identity and access management technologies.

• Training and development opportunities.
• Work-life balance /35-hour workweek
• 4 weeks’ vacation (minimum)

Education :

• Graduation from a college or technical institute in the area of information technology or other related fields, or an acceptable combination of education, training and experience in the field of technology.

Experiences :

Note:

A work term, co-op, or internship may also be considered as experience

• Experience supporting Identity and Access Management (IAM) services in an enterprise IT environment;
• Experience administering Microsoft Active Directory and/or Microsoft Entra , including user, group and access management;
• Experience supporting Microsoft 365 and Exchange environments (online and/or on-premises);
• Experience implementing access provisioning activities and fulfilling service requests in accordance with established procedures and security practices;
• Experience investigating, troubleshooting and resolving identity, authentication or access-related issues;
• Knowledge of Identity and Access Management (IAM) principles, including authentication, authorization, access provisioning and account lifecycle management.

We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at HOCCar

Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The profile for these positions is BBB. Consideration may be given to candidates with other linguistic profiles.

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.

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To learn about our hiring process, visit Eligibility and Selection.