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Program Lead, Data Access Hub, Data Request Services

Job in Ottawa, Ontario, Canada
Listing for: CGI Njoyn
Full Time position
Listed on 2026-07-12
Job specializations:
  • IT/Tech
    Data Analyst, Data Engineering
Salary/Wage Range or Industry Benchmark: 90000 - 130000 CAD Yearly CAD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Program Lead, Data Access Support Hub, Data Request Services

Program Lead, Data Access Support Hub, Data Request Services

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

  • Retirement Planning Program
  • Generous vacation days for permanent and long-term contracts
  • Work-life balance
  • Learning and Professional Development Program
  • Flexible benefits program from your first day on the job for permanent and long-term contracts
Why is this role important?

The Program Lead provides strategic leadership and program management for a designated portfolio of products, analytics, services, and initiatives that support CIHI’s organizational priorities. This role leads cross-functional teams in planning, development, implementation, and ongoing enhancement of analytic products, data standards, databases, and reporting solutions within the assigned program area. The role combines program management, data stewardship and quality assurance, methodological/technical oversight and stakeholder engagement to ensure timely, rigorous and policy relevant outputs for internal and external decision makers.

The Program Lead provides leadership and program management for Health Data Research Network (HDRN) Canada’s Data Services team, which is composed of representatives from provincial/territorial data centres and pan-Canadian data organizations, including CIHI. This role leads a cross-functional team in providing coordinated support to researchers and other requestors conducting multi-regional research and analysis across Canada.

What you’ll do
  • Lead, coach and develop a high performing team; oversee all operational activities by assigning work, setting objectives, monitoring performance and fostering a culture of continuous learning and improvement.
  • Own program workplans: establish timelines and milestones, identify resource requirements and potential risks, and regularly monitor the progress of individual projects and the Data Services program.
  • Monitor progress, elevate issues, report to management and ensure deliverables meet timelines and quality expectations.
  • Translate analyses into reports, dashboards, presentations and briefing notes for technical and non-technical audiences.
  • Contribute to operational planning, corporate reporting and evaluation of program impact; identify alignment opportunities with strategic priorities.
  • Ensure compliance with privacy, confidentiality and ethical use policies, including disclosure control and de-identification.
  • Build and maintain relationships with internal and external stakeholders.
  • Lead consultations, advisory groups and respond to custom data/technical requests.
  • Represent Health Data Research Network (HDRN) Canada and CIHI at committees, workshops and conferences; contribute to publications and promotional activities.
  • What you’ll bring to the table
    • Undergraduate degree in Health Sciences, Epidemiology, Statistics, Data Science, Public Policy or related field, or equivalent combination of education and related experience.
    • Minimum 5 years relevant experience in health data/analytics, information management or related areas.
    • Minimum 1–3 years of supervisory experience.
    • Experience working with relational databases / large datasets, including manipulating, maintaining, and preparing data and presenting analyses and reports for different audiences.
    • Experience with health administrative databases.
    • Ability to interpret and synthesize data…
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