R3, Systems Training Specialist - Initiative

Job Summary

Position: R3 Change Management Support Staff – Full‑time (12‑month contract) at Algonquin College, Ottawa Campus.

Salary: $40.39–$46.64 per hour.

Weekly hours: 36.25.

Start date:

August 3, 2026.

• Identify, assess, and analyze technology training needs for R3 technology ecosystem users.
• Plan, develop, and implement training programs, including Thesis Student Management, Thesis Student Portal, Infosilem Academic/Exam, and other college systems.
• Recruit, train, and support Portal Pathfinders to promote learner adoption.
• Monitor and evaluate program performance through evaluations and client surveys, and use performance metrics to develop improvement strategies.
• Lead and facilitate onsite delivery of systems training initiatives.
• Provide onsite support in the R3 Training Suite at Ottawa Campus to users applying the systems.

• Minimum of a three‑year diploma/degree in Information Technology or a related field, or a diploma/degree in Business, Communications, or English.
• At least five (5) years of experience with college administrative processes within the Registrar’s Office or Academic Areas; development, delivery, assessment, and evaluation of systems training; proficiency with enterprise solutions such as Student Information Systems, Word Press, MS Office 365, Learning Management Systems, and emerging workplace technologies.
• Experience working in a dynamic, client‑centered team environment.

This role is subject to the Full‑Time Support Staff Collective Agreement and requires regular onsite work at Algonquin College’s Woodroffe (Ottawa) Campus.