Operational Technology; OT Systems Analyst

Operational Technology (OT) Systems Analyst (Temporary) What we offer

Joining OCH means making a meaningful difference every day. We provide opportunities to positively impact your community in multiple ways. Recognizing that our employees are the cornerstone of our organization, we offer a comprehensive and competitive compensation and benefits package, flexible work options, professional development opportunities, health and wellness programs, and more.

OCH is currently seeking a dedicated Operational Technology (OT) Systems Analyst to support, maintain, and optimize OT systems that underpin physical operations, including network infrastructure, servers, databases, cyber security and connected (IoT) devices. Under the guidance of the Director, Digital Solutions, the Analyst will bridge IT and operational environments, ensuring reliable system performance, secure device lifecycle management, and alignment with organizational technology roadmaps.

The Analyst works closely with Asset Management, Security, and IT teams to deliver stable, scalable, and secure OT solutions.

• Administer and support OT environments, including servers, virtual machines, network infrastructure, databases, applications, and connected devices
• Monitor system performance, availability, capacity and device health across OT and IoT platforms
• Configure and maintain OT network infrastructure, including switches, VLANs, firewalls, and secure IT/OT segmentation
• Troubleshoot and resolve incidents impacting operational systems databases, applications, connectivity, and IoT devices
• Manage onboarding, provisioning, patching, firmware updates and decommissioning of IoT/connected devices
• Maintain system documentation, configurations, and architecture diagrams and asset inventories
• Support data integrity, backup, recovery, and application performance optimization

• Support implementation, testing, validation, and deployment of system changes, upgrades, patches, and new OT solutions
• Follow change management and deployment processes to minimize operational disruption and maintain system stability
• Support cybersecurity practices within OT environments, including patching, access control, monitoring, vulnerability remediation, and risk mitigation
• Ensure compliance with internal policies, standards, and industry frameworks (e.g., NIST, ISO, or industry-specific frameworks)

• Contribute to OT and IoT platform roadmap planning, lifecycle management, and continuous improvement initiatives
• Identify opportunities to improve system reliability, automation, efficiency, and integration of emerging technologies
• Collaborate with cross-functional teams, operational users, and external vendors to support OT initiatives and service delivery
• Provide technical guidance and user support to operational users

• Meaningful work that improves tenant lives through safe, stable housing
• The opportunity to help build stronger, more inclusive communities across Ottawa
• A role with a purpose-driven, award-winning housing organization
• An inclusive culture where you can be your authentic self and feel you belong
• Career growth through training, mentorship, and development
• Opportunities to engage in DEI initiatives, peer programs, and volunteering
• Competitive compensation with a Total Rewards package and pension to support your health, wellbeing, and family
• Pride in contributing to work that makes a lasting difference in your city

• Diploma or degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience)
• A minimum of five (5) years’ related experience in IT, OT, or hybrid environments
• Experience supporting infrastructure environments including servers, networks, virtualization platforms, and databases
• Experience supporting operational technologies such as building automation systems, security systems, industrial controls, or IoT platforms
• Experience supporting Windows, Linux, or cloud-based server environments…