Member Information Officer

## Member Information Officer Apply locations:
Ottawa, ONtime type:
Full time posted on:
Posted 7 Days Agotime left to apply:
End Date:
July 22, 2026 (6 days left to apply) job requisition :
JR100146
** Vacancy Status:
** Existing Vacancy
** Branch:
** Technology and Information Management Branch (TIMB)
*
* Employment Type:

** Temporary (Fixed Term), Full time
** Duration of Term:
** 18 months/mois
** Position Linguistic Designation:
** Bilingual (English, French)
** Position Global Linguistic Level:
** B2
* * Classification Level:
** Band 12
** Annual Salary:**$ - $ + $2,002.23 Bilingual Bonus
** Union:
** UNIFOR 2025
*
* Location:

** Ottawa, ON
** Search Area:
** Internal, Membership, Public
** About the Public Service Alliance of Canada (PSAC)
** PSAC was created in 1966 and is a union that has proudly represented more than 245,000 workers across Canada and beyond. We stand up for fairness, equity, and better workplaces. We know our strength is in our people.

Headquartered in Ottawa with regional offices nationwide, PSAC has led countless successful campaigns for workers’ rights and social justice. We believe in standing together and supporting the people who make our union work every day.

For more information about our victories, please visit our website at
** About the role
** Under the general supervision of the Manager, Data Solutions and Analytics, the Officer will lead projects related to the management of information related to members, including management of the Member Portal, the Organizing module and other areas of work.

The Officer will provide expertise to specific parts of the organization to improve their electronic tracking of information and to assist with the integration of workflows and systems to improve information management practices across the organization.

The Officer will provide training, guidance and assistance to a diverse range of end-users in areas related to the Member Portal, the Organizing module and other Modules’ functionalities, including the establishment of data quality verification tools and processes.##
** What we are looking for:**##
* Education/

Experience:

** A minimum of three (3) years work experience in a field related to member mobilization and/or organizing and/or representation.
* Demonstrated work experience in project management and requirements analysis
* Demonstrated working experience with Union Ware or other complex relational database.##
* Skills & Knowledge:
** Extensive knowledge and understanding of the structure, programs and work processes in the area of mobilization and/or organizing of members.
* Demonstrated knowledge and understanding of other programs and work processes involving the management of members information.
* Knowledge and commitment of trade union and equity principles, and understanding of the sensitive political and social issues.##
* Abilities:
** Demonstrated ability in requirements analysis and good project management skills.  Demonstrated ability to motivate organizational resources towards a technical project involving organizational change.
* Proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems and workflow related issues.
* Proven ability to analyze and understand the functionality of existing database applications is essential.
* Demonstrated ability to provide comprehensive and technically sound advice to stakeholders, end users, and technical support staff in specific technical and business process areas.
* Demonstrated ability in working with system and end-user documentation including requirements definitions, flow charts, data flow diagrams and training documents is required.
* Demonstrated ability to deliver comprehensive training sessions to a diverse user community
* Ability to effectively schedule tasks and assignments, deal with competing priorities and remain effective during pressure situations.
* Ability to accept responsibility and work effectively without close supervision in a methodical and efficient manner, and cooperatively with others in a team.
* Ability to demonstrate good client service.
* Ability to communicate orally and in writing preferably in English and French…