IT Support Technician

Position: Dynamic IT Support Technician Role
Become an IT Field Service Technician at Dynacare, Ottawa, and drive efficiency through hands-on and remote support.

Your role will focus on deskside assistance, hardware setup, and inventory management.

This full-time permanent position is vital for ensuring reliable technology in a fast-paced environment. You will tackle technical challenges involving hardware/software, perform troubleshooting, and optimize services. Collaborate with IT teams to document processes and enhance operational efficiency.

Key Responsibilities:

• Deliver efficient deskside and remote IT support

• Set up and troubleshoot IT hardware/software setups

• Manage IT equipment inventory meticulously

• Resolve IT incidents and advise on service catalogue

• Lead projects and provide training on IT solutions

Requirements:

• Degree or technical training preferred

• 3-6+ years in a technical work environment

• Proficient understanding of healthcare compliance

• Strong communication and conflict resolution skills

• A+ and Network+ certifications are a plus

Leverage your skills in a stimulating environment while supporting technology needs at Dynacare.
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