Academic Administration Specialist

Join the University of Ottawa’s Student Affairs as an Intermediate Specialist in Academic Administration. Provide expert guidance and support for the Student Information System and critical academic processes.

In this role, you will work closely with clients and senior management to implement application solutions effectively. You will address complex system issues, conduct in-depth analyses, and collaborate with IT teams to enhance performance. This position requires strong business acumen and technical expertise to streamline operations and improve service quality.

Key Responsibilities:

• Deliver essential academic support services across the university

• Resolve complex technical support requests and system issues

• Engage in business analysis for improving procedures

• Lead process re-design initiatives for information systems

• Develop comprehensive documentation for new projects

Requirements:

• Experience with Student Information Systems

• Strong analytical and problem-solving skills

• Ability to collaborate with various stakeholders

• Expertise in business process improvement strategies

• Familiarity with IT system configurations and enhancements

Support the student experience through effective academic administration and system optimization at the University of Ottawa.
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