IT Support Technician at UOITP

Elevate your technical skills with the University of Ottawa as an IT Support Technician. This full-time position focuses on solving hardware and software issues for the Faculty of Science.

As a key member of the IT Support Services team, you will provide essential assistance to end users in a variety of technical areas. Your contributions will ensure that the computing lab runs smoothly, and you’ll manage access rights, system upgrades, and user training. This role requires a strong foundation in IT support, hardware and software knowledge, and excellent communication abilities.

Key Responsibilities:

• Troubleshoot and repair technical issues promptly

• Provide support for hardware, software, and peripherals

• Monitor and maintain IT infrastructure reliability

• Manage access rights for user accounts

• Document all technical services and solutions

Requirements:

• College diploma or equivalent experience

• Minimum 3 years in a technical support role

• Proficient in networking and IT security guidelines

• Bilingual in French and English

• Ability to communicate technical information clearly

Bring your IT expertise and client-oriented focus to support the Faculty of Science at the University of Ottawa.
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