Job Description & How to Apply Below
As an IT Support Specialist at Voleon, you will play a critical role in servicing employees in the Corporate IT Services team. Your expertise will support software engineering, quantitative research, and financial operations, ensuring a smooth and efficient technology experience. Hands-on user support and operational excellence are key facets of this position.
Key Responsibilities:
• Act as a primary contact for technical issues
• Diagnose and repair macOS endpoint problems
• Provision devices and enforce security policies
• Manage tools like Microsoft 365 for user needs
• Ensure operational readiness of conference room tech
Requirements:
• At least 2 years in desktop or help desk support
• Proven experience in macOS and iOS support
• Knowledge of IT ticketing systems
• Familiar with AV systems and collaboration tools
• Strong communication and detail-oriented mindset
Contribute your technical expertise and customer service skills to support Voleon’s innovative IT landscape.
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