Account Manager at Intega IT

Position: Account Manager Role at Intega IT
Drive client success as an Account Manager with Intega IT in Ottawa. Focus on relationship management while enhancing your skills in IT services.

As an Account Manager at Intega IT, you will serve as the main point of contact for your clients, ensuring they receive maximum value. This in-office position aims to build strong relationships and manage client satisfaction effectively. You'll collaborate with our experienced team to facilitate account growth and retention.

Key Responsibilities:

• Lead regular business reviews and client check-ins

• Detect and resolve client concerns proactively

• Liaise between clients and the service team for issue resolution

• Track engagement and customer activity through CRM

• Identify upsell opportunities aligned with client needs

Requirements:

• 2 to 4 years in a similar role, preferably in IT

• Excellent follow-through and organizational skills

• Understanding of CRM tools and processes

• Warmth and reliability in customer interactions

• Eagerness to learn about technology services

Maximize your potential and contribute to client success at Intega IT in Ottawa.
#J-18808-Ljbffr