Level 2 Systems Analyst

Position: Level 2 Payment Systems Analyst Role
Become a crucial player in Canada's payment infrastructure as a Level 2 Payment Operations Centre Analyst. This role involves monitoring systems and resolving incidents for a safer payment process.

Payments Canada is seeking a dedicated analyst for its operations team. You will provide ongoing system support and participate in the deployment of innovative payment solutions. Your contributions will enhance operational efficiency while maintaining customer satisfaction through effective incident management.

Key Responsibilities:

• Conduct routine monitoring of critical payment systems

• Act as the primary contact for service partners

• Execute change and incident management processes

• Collaborate in preparing operational readiness for new systems

• Engage in continuous improvement initiatives

Requirements:

• Bilingual in English and French

• Minimum 3 years’ experience in service desk or operations

• ITIL certification preferred

• Availability for permanent shifts and overtime

• Must pass background security checks

Join Payments Canada and play a pivotal role in shaping the future of payments.
#J-18808-Ljbffr