Expression of Interest: Enterprise CRM Application Administrator​/Developer; Salesforce

Department:
Enterprise Solutions - Salesforce

Position Type:
Full-Time Support

Salary Range: $47.13-$54.48-Hourly

Sc heduled Weekly

Hours:

36.25

Anticipated

Start Date:

July 24, 2026

Length of

Contract:

n/a

Posting Information

This job posting is now accepting applications from all qualified individuals.

Posting Closing Date:
September 18, 2026

Please note:

jobs are posted until 11:59 pm on the job closing date.

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Are you passionate about designing and developing technology solutions that improve experiences and drive organizational effectiveness? Do you enjoy combining technical expertise with strategic thinking to solve complex business challenges? This expression of interest for a CRM Application Administrator / Developer will support the continued evolution of Algonquin College's Salesforce platform by delivering innovative solutions that advance institutional priorities and enhance the experience of employees, students, and external partners .

In this dynamic role, you'll play a senior, hands‑on role in the development, administration, and enhancement of the College's Salesforce environment. Reporting to the Manager, Enterprise Solutions Salesforce, you'll collaborate with stakeholders across the College to understand business requirements, analyze processes, and design technology solutions that align with organizational goals.

Acting as a trusted advisor and technical expert, you'll bridge business needs and technology capabilities through solution architecture, platform configuration, custom development, integrations, testing, implementation, and ongoing support. You'll contribute to the successful delivery and continuous improvement of Salesforce Education Cloud and related applications by providing technical leadership, development expertise, business analysis, and operational support.

Working closely with clients and colleagues, you'll help ensure Salesforce solutions are scalable, sustainable, and aligned with institutional priorities while delivering value to the College community. Your work will also support the ongoing evolution of the College's Salesforce Centre of Excellence, governance framework, and Copado‑managed Dev Ops practices.

This includes contributing to technical documentation, promoting development standards and best practices, supporting user enablement, and identifying opportunities for innovation and continuous improvement. Leveraging strong development, analytical, and problem‑solving skills, you'll play a key role in shaping the future of the College's Salesforce ecosystem.

Design, develop, and implement scalable Salesforce solutions that support the College's strategic and operational objectives.

Develop and maintain custom Apex code, Lightning Web Components, integrations, Flows, and automation solutions.

Participate in the full solution lifecycle, including requirements gathering, design, development, testing, implementation, and support.

Contribute to system enhancements and modernization initiatives that improve platform capabilities and user experience.

Partner with stakeholders across academic and administrative departments to understand business needs and opportunities.

Facilitate requirements gathering and process analysis activities.

Translate business requirements into technical designs and scalable Salesforce solutions.

Support the development of future‑state business processes and technology‑enabled improvements.

Configure and maintain Salesforce Education Cloud.

Support platform administration including security, permissions, data management, reporting, and user management.

Evaluate new Salesforce capabilities and recommend enhancements aligned to business priorities.

Ensure solutions are designed with usability, sustainability, and maintainability in mind.

Contribute to Salesforce governance, solution standards, and architectural best practices.

Support solution delivery within the College's Copado‑managed Dev Ops framework and release management processes.

Participate in code reviews, testing, quality assurance activities, and deployment planning.

Maintain technical documentation, design s